Privacy Policy

1. Information We Collect

When you use Bextrad, we may collect the following types of information:

• Account information — email address, name, and billing details when you create an account.
• Email data — the email addresses you submit for verification. We do not store verified emails beyond the verification session unless you explicitly save them.
• Usage data — API request logs, timestamps, error rates, and feature usage to improve our service.
• Cookies — we use essential cookies for authentication and security. Analytics cookies are used only with your consent.

2. How We Use Your Information

We use the collected information solely for the following purposes:

• Providing and maintaining the email verification service.
• Improving the accuracy and performance of our detection algorithms.
• Communicating with you about service updates, billing, and support.
• Preventing abuse, fraud, and unauthorized access to our platform.

3. Data Retention

We retain your data only as long as necessary:

• Submitted emails for verification are processed in real time and deleted within 48 hours unless you are on a plan that requires historical storage.
• Account information is retained for the duration of your subscription plus 90 days after cancellation.
• Usage logs are anonymized after 30 days.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers — trusted third parties who help us operate our infrastructure (e.g., cloud hosting, payment processing). They are contractually bound to protect your data.
• Legal authorities — if required by law or to protect our rights and the safety of our users.

5. Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), and regular security audits. Our infrastructure is hosted in SOC 2-compliant data centers.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Request a portable copy of your data.
• Withdraw consent at any time.

To exercise these rights, contact us at privacy@bextrad.com.

7. Cookies

We use cookies and similar tracking technologies to operate our service and improve your experience. You can manage cookie preferences in your browser settings. Essential cookies cannot be disabled as they are necessary for authentication and security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the service after changes constitutes acceptance of the new policy.